Intellectual Property Claim
We deeply respect intellectual property rights and are committed to maintaining a safe, legal, and trustworthy marketplace. If you are a copyright or trademark owner (or an authorized representative) and believe that any product or design listed on our store infringes upon your exclusive rights, please let us know immediately. We will cooperate fully to resolve the matter in an amicable and timely manner.
1. How to Submit an IP Claim
To help us investigate and process your request as quickly as possible (usually within 24 to 48 hours), please provide the following required information in the contact form below:
- Infringing Item: The exact URL(s) of the product page on our website that contains the alleged infringing material.
- Proof of Ownership: The URL(s) or documentation showing your original artwork, portfolio, website, or trademark registration certificate to verify your ownership.
- Contact Information: Your full name, brand/company name (if applicable), email address, and phone number.
- Good Faith Statement: A brief sentence confirming that you believe, in good faith, that the use of the material is not authorized by the copyright owner, its agent, or the law.
2. Our Action Plan
Once we receive your report with the necessary details, our legal and catalog support team will review it immediately. If the claim is verified, we will permanently remove the product and design from our store right away without requiring any further escalation or legal hassle.
Thank you for helping us keep our store safe, legal, and respectful of creative talent!